Access support
Help without exposing the private storefront.
New clients can register for an account. Our team reviews every application before granting access. After approval, check your email to set your password and activate your account.
Authorized account support
Sign in with the exact email issued to your organization, then send a private support request.
02Privacy requests
Review the public privacy policy and use your established CBM business contact for a verified request.
03Accessibility assistance
Review accessibility support and the information that helps us reproduce a barrier.
Keep sensitive information out of public channels.
Do not send patient records, clinical information, payment-card data, credentials, or research subject information. CBM’s public support page intentionally contains no customer directory or account lookup.