Access support
Help without exposing the private storefront.
CBM does not offer public registration. Accounts are created and activated only through an existing authorized business relationship.
Authorized account support
Sign in with the exact email issued to your organization, then send a private support request.
02Privacy requests
Review the public privacy policy and use your established CBM business contact for a verified request.
03Accessibility assistance
Review accessibility support and the information that helps us reproduce a barrier.
Keep sensitive information out of public channels.
Do not send patient records, clinical information, payment-card data, credentials, or research subject information. CBM’s public support page intentionally contains no customer directory or account lookup.